Terms and Conditions
Effective Date: 5th December, 2024.
Welcome toSTCNET.IN.
These Terms and Conditions (“Terms”) govern your use of our website (“Platform”) and the purchase of goods and services offered through the Platform. By accessing or using our Platform, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.
- General Information
1.1. About Us: STCNET.IN operates as an e-commerce platform offering a wide range of products, including consumer electronics, FMCG, grocery, branded clothing & footwear, handicrafts, electrical appliances, computer & peripherals, textiles, handlooms, Khadi, and novelty items.
1.2. Applicability: These Terms are in compliance with applicable Indian laws, including the Consumer Protection Act, 2019; the Information Technology Act, 2000; and the Consumer Protection (E-Commerce) Rules, 2020.
1.3. Amendments: We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Platform indicates your acceptance of the amended Terms.
- Eligibility
2.1. You must be at least 18 years old to use this Platform. Minors may use the Platform under the supervision of a parent or legal guardian.
2.2. By accessing or using the Platform, you represent that you have the legal capacity to enter into this agreement.
- User Account
3.1. Registration: To purchase products, you may need to create an account. You agree to provide accurate and complete information and to update it as necessary.
3.2. Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized access to your account.
3.3. Termination: We reserve the right to suspend or terminate your account if you breach these Terms or for any other legitimate reason.
- Product Information
4.1. Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.
4.2. Pricing: All prices are inclusive of applicable taxes, unless stated otherwise. We reserve the right to change prices without prior notice.
4.3. Availability: Products listed on the Platform are subject to availability. We reserve the right to discontinue any product or service at any time.
- Order and Payment
5.1. Placing an Order: By placing an order, you agree to purchase the selected product(s) and provide accurate shipping and billing details.
5.2. Payment Methods: We accept various payment methods, including credit/debit cards, UPI, net banking, and digital wallets. All payments must be made in Indian Rupees (INR).
5.3. Order Confirmation: An order is deemed confirmed only after successful payment and issuance of a confirmation email from our end.
5.4. Cancellation: Orders can be canceled prior to shipment. Refunds for canceled orders will be processed as per our Refund Policy.
- Shipping and Delivery
6.1. Shipping Policy: We deliver products across India. Shipping timelines and charges will be provided at the time of checkout.
6.2. Delivery: Estimated delivery dates are indicative and subject to delays due to unforeseen circumstances.
6.3. Risk of Loss: Title and risk of loss for products pass to the customer upon delivery.
- Return, Refund, and Replacement Policy
7.1. Returns: Returns are accepted as per our Return Policy, subject to specific conditions, including product type and return timelines.
7.2. Refunds: Refunds will be processed through the original mode of payment within [specify timeframe] days of approval.
7.3. Replacement: Replacement requests will be entertained for defective or damaged products upon verification.
- Consumer Protection and Grievance Redressal
8.1. Grievance Officer: In compliance with the Consumer Protection Act and E-Commerce Rules, we have appointed a Grievance Officer. For complaints, contact:
- Name: G. BAINIWAL
- Email: admin@stcnet.in
- Phone: 9310432218
8.2. Response Time: All grievances will be acknowledged within 48 hours and resolved within 30 days.
- Intellectual Property Rights
9.1. All content on the Platform, including trademarks, logos, images, text, and software, is owned or licensed by us and protected under applicable intellectual property laws.
9.2. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.
- Limitation of Liability
10.1. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Platform or products purchased through it.
10.2. Our total liability is limited to the purchase price of the product.
- Governing Law and Dispute Resolution
11.1. Governing Law: These Terms are governed by the laws of India.
11.2. Dispute Resolution: Any disputes will be subject to arbitration under the Arbitration and Conciliation Act, 1996, with the venue in NEW DELHI , India. Courts in NEW DELHI will have exclusive jurisdiction.
- Prohibited Activities
12.1. You agree not to engage in any activity that:
- Violates applicable laws or regulations.
- Infringes on our intellectual property rights or the rights of others.
- Harms or disrupts the functionality of the Platform.
- Miscellaneous
13.1. Severability: If any provision of these Terms is found invalid, the remaining provisions shall continue in full force.
13.2. Entire Agreement: These Terms constitute the entire agreement between you and [Your Website Name].
13.3. Contact Information: For queries or support, contact us at:
- Email: care@stcnet.in
- Phone: 9310432218
Thank you for choosing STCNET.IN. Happy shopping!