Privacy Policy
Welcome to STCNET.IN . We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our e-commerce platform dealing in consumer electronics, FMCG, grocery, branded clothing & footwear, handicrafts, electrical appliances, computer & peripherals, textiles, handlooms, khadi, novelty items etc.
- Information We Collect
When you use our platform, we may collect the following types of information:
- Personal Information: Name, contact details (email address, phone number), shipping and billing address, payment details, and login credentials.
- Transactional Information: Details of the purchases you make, including product preferences and order history.
- Device Information: IP address, browser type, device type, operating system, and usage data.
- Location Information: With your consent, we may collect location data for personalized services.
- Cookies and Tracking: Information collected through cookies and similar technologies to enhance your browsing experience and analyze site usage.
- How We Use Your Information
We use your information to:
- Process and fulfill your orders, including delivery and returns.
- Communicate with you regarding your account, transactions, and customer service.
- Personalize your shopping experience by suggesting products and offers tailored to your preferences.
- Improve our website, products, and services through analytics and feedback.
- Ensure compliance with legal obligations and prevent fraud or misuse of our platform.
- Sharing of Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party logistics providers, payment gateways, and marketing agencies to facilitate order fulfillment, payments, and promotions.
- Legal Authorities: As required by law, in response to legal proceedings, or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- Data Security
We employ robust security measures, including encryption, firewalls, and secure servers, to protect your data. While we strive to ensure the highest level of security, no method of transmission over the Internet is completely secure. We encourage you to safeguard your account credentials and notify us immediately of any unauthorized access.
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance your browsing experience.
- Save your preferences for future visits.
- Provide tailored content and advertisements.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities of our website.
- Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional communications.
- Withdraw consent for data processing (where applicable).
- Request information about how your data is being used.
To exercise these rights, please contact us at [contact email/phone number].
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
- Grievance Redressal Mechanism
In compliance with the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer to address your concerns. You can reach out to the Grievance Officer at:
Name: G. BAINIWAL
Email: admin@stcnet.in
Contact Number: 9310432218
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through our website, and we encourage you to review this policy periodically.
- Contact Us
For questions, concerns, or feedback regarding this Privacy Policy, please contact us at:
Email: care@stcnet.in
Phone: 9310432218
By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting STCNET.IN with your information.